Refund policy

Demon Cricket Magnet Company (DC Magnets)
Website: www.dcmagnets.com
Last Updated: March 17, 2025

This Returns and Refunds Policy explains how we process returns and issue refunds for orders placed on www.dcmagnets.com. We want your experience with DC Magnets to be satisfying and hassle-free.

1. Eligibility for Returns

We want you to love your DC Magnets purchase! If you’re not satisfied, you may return items within 30 days of delivery. To be eligible, items must be unused and in their original packaging. This helps us maintain product quality for all customers.

2. How to Return an Item

To start a return, please contact us at info@dcmagnets.com. We’ll provide instructions to guide you through the process. Customers are responsible for return shipping costs, which helps us keep our prices competitive.

3. Damaged Items and Refunds

If an item arrives damaged, email us a photo of the damage at info@dcmagnets.com. We may issue a replacement upon review to ensure you get what you ordered. For approved returns, refunds will be issued to your original payment method within 7 business days of receiving the item. If an item is out of stock at the time of purchase, we’ll refund you within 2 business days (see our Shipping Policy for details).

4. Contact Us

For questions about returns or refunds, reach out at:
Email: info@dcmagnets.com
Website: www.dcmagnets.com