Frequently Asked Questions

Privacy Policy

Demon Cricket Magnet Company (DC Magnets)
Website: www.dcmagnets.com
Last Updated: March 17, 2025

We at Demon Cricket Magnet Company ("DC Magnets," "we," "us," or "our") value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.dcmagnets.com (the "Site"), or make a purchase from our online store. By using the Site, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information you provide when you place an order, contact us, or interact with the Site. This may include your name, email address, shipping address, billing address, phone number, and payment details. We also collect non-personal data, such as your IP address, browser type, and browsing behavior, to improve your experience.

2. How We Use Your Information

We use your information to:
- Process and fulfill your orders, including shipping and payment handling.
- Communicate with you about your purchases, account, or inquiries.
- Improve our Site, products, and services.
- Invite you to join our mailing list for updates, promotions, and news about DC Magnets. You can join voluntarily, and you may remove yourself from the list at any time by clicking "unsubscribe" in any email or contacting us at info@dcmagnets.com.

3. Our Commitment: We Never Sell Your Information

We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours, and we respect that.

4. Sharing Your Information

We may share your information only with trusted third-party service providers who help us operate the Site and fulfill orders. These include:
- Shopify Shop Pay and PayPal for payment processing.
- Google Analytics to analyze Site usage and improve your experience.
- Shipping companies (e.g., USPS) and hosting services.
These providers are contractually obligated to protect your data and use it only for the services we request. We may also disclose information if required by law, such as in response to a court order or to protect our rights, property, or safety.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security. You provide your data at your own risk.

6. Your Rights

You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal information, subject to legal exceptions (e.g., order records we must retain).
To exercise these rights, contact us at info@dcmagnets.com. We’ll respond within a reasonable timeframe.

7. Mailing List

We’d love for you to join our mailing list to stay updated on DC Magnets products, offers, and news. Participation is optional, and you can unsubscribe at any time by clicking the "unsubscribe" link in any email or emailing us at info@dcmagnets.com. We’ll remove you promptly.

8. Cookies

We use cookies to enhance your Site experience. These include essential cookies for Site functionality (e.g., cart management via Shopify) and analytics cookies to understand usage (e.g., via Google Analytics). You can disable cookies in your browser settings, but this may limit Site features. For more details, see the Cookie Policy section in our Terms, or contact us at info@dcmagnets.com.

9. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have such data, please contact us at info@dcmagnets.com, and we’ll delete it.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Pennsylvania, United States, without regard to its conflict of law principles. Any disputes will be resolved in the courts of Adams County, Pennsylvania.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with the "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: info@dcmagnets.com
Website: www.dcmagnets.com